Frequently Asked Questions
Can't find your answer here? Reach out on our contact page and our support team will help.
Is this a multi-level marketing (MLM) company?+
B:HIP products are sold through a referring-member / distributor model. You can simply buy through a referral link like any online store, or apply to become a registered distributor if you'd like to build your own business with the products.
How do I become a distributor?+
Register through our distributor sign-up flow. New distributors purchase a starter kit (about 24 units, roughly $1,800 USD) and can then reorder on their own schedule as their business grows.
Who ships my order and charges my card?+
Orders are fulfilled and billed directly by B:HIP, the manufacturer. We help you discover the right products, and B:HIP's own team handles shipping, billing, and order support.
Are these products safe? Do they have side effects?+
These are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Please read the product label carefully and consult your physician before starting any new supplement, especially if you are pregnant, nursing, or taking medication.
Can I return or cancel an order?+
Order, return, and cancellation policies are managed by B:HIP directly. Contact their support team, or reach out to us and we'll help point you in the right direction.
Do you ship outside the United States?+
Our primary market is the United States, but B:HIP products are available in a number of countries. Reach out and we'll help confirm availability in your region.